All Systems Operational

Uptime over the past 90 days. View historical uptime.
My.Priva.Com Operational
90 days ago
99.97 % uptime
Today
Priva Cloud Operator Operational
90 days ago
99.97 % uptime
Today
Priva Installation & Maintenance Operational
90 days ago
98.86 % uptime
Today
Notification Center Operational
90 days ago
99.89 % uptime
Today
Priva Access Control Operational
90 days ago
99.96 % uptime
Today
Priva Remote Management Operational
90 days ago
100.0 % uptime
Today
Priva Analytics Operational
90 days ago
100.0 % uptime
Today
Priva Energy Insight Operational
90 days ago
100.0 % uptime
Today
Priva Historical API Operational
90 days ago
100.0 % uptime
Today
Priva Realtime API Operational
90 days ago
100.0 % uptime
Today
Metadatauploader Operational
90 days ago
100.0 % uptime
Today
Weather Data Service Operational
90 days ago
99.64 % uptime
Today
Edge Gateway Operational
90 days ago
100.0 % uptime
Today
4G Connectivity Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 13, 2026

No incidents reported today.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
ALERT: Priva cloud incident occurred
Resolved - We are pleased to confirm our engineers have fixed these technical issues (please see below for services affected).

Normal service has been resumed.
Mar 11, 14:24 CET
Investigating - We are currently experiencing service issues/downtime on our cloud services. You may have noticed this issue yourself when you ran into an error message in Installation & Maintenance. Equipment cannot be retrieved on a site. The I&M page keeps loading and eventually shows that there is no equipment available on the site. Additionally, the All Sites Overview page remains stuck loading and does not display any data.

Our Technical Team is working hard to resolve this issue - and we're sorry for any inconvenience caused. We will restore regular service as soon as we can. Thanks for your patience.

While this problem lasts, you may not be able to use some services or may have reduced usage, see below on which of the services/products.
Mar 11, 13:05 CET
Mar 10, 2026
ALERT: Priva cloud incident occurred
Resolved - We are pleased to confirm that the queue is empty now.
Nothing more to process, no delays right now. Everything is processed in real time.

It is possible that no alerts were received in Notification due to this incident. Unfortunately, these cannot be notified by Notification Centre either. We apologise for any inconvenience.

Normal service has been resumed.
Mar 10, 16:49 CET
Monitoring - We are pleased to confirm our engineers have fixed the technical issue.
There are still many emails in the queue. These will still be delivered, but it will take a while.

Please bear with us a little longer.
Mar 10, 16:09 CET
Investigating - We are currently experiencing service issues/downtime on our cloud services. You may have noticed this issue yourself when you ran into an error message;
Notification Center is currently not sending email notifications.

Our Technical Team is working hard to resolve this issue - and we're sorry for any inconvenience caused. We will restore regular service as soon as we can. Thanks for your patience.

While this problem lasts, you may not be able to use some services or may have reduced usage, see below on which of the services/products.
Mar 10, 09:15 CET
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
ALERT: Priva cloud incident occurred
Resolved - We are pleased to confirm our engineers have fixed these technical issues (please see below for services affected).

Normal service has been resumed.
Mar 3, 11:06 CET
Update - The status of the Edge Gateways is now presented correctly again.
There still can be a timing problem when claiming or unclaiming a gateway via I&M. Therefore, statuspage is set back from partial outage to degraded performance.

Thanks for bearing with us. We're working hard to fix this issue.

While this problem lasts, you may not be able to use some services or may have reduced usage, see below on which of the services/products.
Feb 23, 13:42 CET
Update - We continue to experience issues with our Cloud Services. It's taking longer than anticipated to fix the problem.
Some gateways are presenting 'Unknown' as status in I&M

Thanks for bearing with us. We're working hard to fix this issue.

While this problem lasts, you may not be able to use some services or may have reduced usage, see below on which of the services/products.
Feb 23, 08:44 CET
Identified - We continue to experience issues with our Cloud Services. It's taking longer than anticipated to fix the problem.

Thanks for bearing with us. We're working hard to fix this issue.

While this problem lasts, you may not be able to use some services or may have reduced usage, see below on which of the services/products.
Feb 9, 08:43 CET
Investigating - We are currently experiencing an issue while Claiming, Unclaiming or Updating the Edge Gateway may be slow or unreliable.
Sometimes you may encounter an error, but in many cases, refreshing the page or wait 15 minutes resolves the issue and the action completes successfully.

Our Technical Team is working hard to resolve this issue - and we're sorry for any inconvenience caused. We will restore regular service as soon as we can. Thanks for your patience.

While this problem lasts, you may not be able to use some services or may have reduced usage, see below on which of the services/products.
Feb 6, 14:05 CET
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage