All Systems Operational

Uptime over the past 90 days. View historical uptime.
Priva Cloud Operator Operational
90 days ago
99.75 % uptime
Today
My.Priva.Com Operational
90 days ago
99.97 % uptime
Today
Priva Installation & Maintenance Operational
90 days ago
98.98 % uptime
Today
Notification Center Operational
90 days ago
99.87 % uptime
Today
Priva Access Control Operational
90 days ago
100.0 % uptime
Today
Priva Remote Management Operational
90 days ago
100.0 % uptime
Today
Priva Analytics Operational
90 days ago
94.84 % uptime
Today
Priva Energy Insight Operational
90 days ago
100.0 % uptime
Today
Priva Historical API Operational
90 days ago
100.0 % uptime
Today
Priva Realtime API Operational
90 days ago
100.0 % uptime
Today
Priva Energy Insight Operational
90 days ago
100.0 % uptime
Today
Edge Gateway Operational
90 days ago
100.0 % uptime
Today
Metadatauploader Operational
90 days ago
100.0 % uptime
Today
4G Connectivity Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 9, 2026

No incidents reported today.

Jan 8, 2026
ALERT: Priva cloud incident occurred
Resolved - We are pleased to confirm our engineers have fixed these technical issues (please see below for services affected).
All gateways are up-to-date again (if the customer has the auto-update functionality enabled)

Normal service has been resumed.
Jan 8, 10:16 CET
Identified - We continue to experience issues with our Cloud Services. It's taking longer than anticipated to fix the problem.
If you can't wait for the solution of development, please UPDATE MANUALLY your Edge Gateway!

Thanks for bearing with us. We're working hard to fix this issue.

While this problem lasts, you may not be able to use some services or may have reduced usage, see below on which of the services/products.
Jan 5, 15:34 CET
Investigating - We are currently experiencing service issues/downtime on our cloud services. You may have noticed this issue yourself when you ran into an error message.
The auto-update in I&M did not start the Edge Gateway update of 15-12-2025.

Our Technical Team is working hard to resolve this issue - and we're sorry for any inconvenience caused. We will restore regular service as soon as we can. Thanks for your patience.

While this problem lasts, you may not be able to use some services or may have reduced usage, see below on which of the services/products.
Jan 5, 09:43 CET
Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

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