Identified - We continue to experience issues with our Cloud Services. It's taking longer than anticipated to fix the problem.

Thanks for bearing with us. We're working hard to fix this issue.

While this problem lasts, you may not be able to use some services or may have reduced usage, see below on which of the services/products.

Feb 09, 2026 - 08:43 CET
Investigating - We are currently experiencing an issue while Claiming, Unclaiming or Updating the Edge Gateway may be slow or unreliable.
Sometimes you may encounter an error, but in many cases, refreshing the page or wait 15 minutes resolves the issue and the action completes successfully.

Our Technical Team is working hard to resolve this issue - and we're sorry for any inconvenience caused. We will restore regular service as soon as we can. Thanks for your patience.

While this problem lasts, you may not be able to use some services or may have reduced usage, see below on which of the services/products.

Feb 06, 2026 - 14:05 CET
My.Priva.Com Operational
90 days ago
99.97 % uptime
Today
Priva Cloud Operator Operational
90 days ago
99.97 % uptime
Today
Priva Installation & Maintenance Degraded Performance
90 days ago
98.99 % uptime
Today
Notification Center Operational
90 days ago
99.87 % uptime
Today
Priva Access Control Operational
90 days ago
99.96 % uptime
Today
Priva Remote Management Operational
90 days ago
100.0 % uptime
Today
Priva Analytics Operational
90 days ago
100.0 % uptime
Today
Priva Energy Insight Operational
90 days ago
100.0 % uptime
Today
Priva Historical API Operational
90 days ago
100.0 % uptime
Today
Priva Realtime API Operational
90 days ago
100.0 % uptime
Today
Metadatauploader Operational
90 days ago
100.0 % uptime
Today
Weather Data Service Operational
90 days ago
99.45 % uptime
Today
Edge Gateway Operational
90 days ago
100.0 % uptime
Today
4G Connectivity Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 21, 2026

No incidents reported today.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026
Resolved - This incident has been resolved.
Feb 18, 10:59 CET
Investigating - We are currently experiencing service issues/downtime on our cloud services. You may have noticed this issue yourself when you ran into an error message.

Access Control does not show any user at the moment.
Our Technical Team is working hard to resolve this issue - and we're sorry for any inconvenience caused. We will restore regular service as soon as we can. Thanks for your patience.

While this problem lasts, you may not be able to use some services or may have reduced usage, see below on which of the services/products.

Feb 18, 10:18 CET
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

Unresolved incident: ALERT: Priva cloud incident occurred.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.