Resolved -
We are pleased to confirm our engineers have fixed today's technical issues (please see below for services affected).
Normal service has been resumed.
Sep 18, 21:25 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 18, 21:11 CEST
Identified -
We continue to experience service issues relating to our Cloud Services. Our team is working hard to resolve this issue - but we're not quite there yet.
Please bear with us - we're doing all we can to fix this issue. Thanks for your patience.
While this problem lasts, you may not be able to use some services or may have reduced usage, see below on which of the services/products.
Sep 18, 16:16 CEST
Investigating -
We are currently experiencing serious service issues/downtime on our cloud services. Currently, you may run into the following problem, when requesting a chart or downloading a CSV file you get the message that no data is available.
Our Technical Team is working hard to resolve this issue - and we're sorry for any inconvenience caused. We will restore regular service as soon as we can. Thanks for your patience.
While this problem lasts, you may not be able to use some services or may have reduced usage, see below on which of the services/products below.
Sep 18, 13:43 CEST