ALERT: Priva cloud incident occurred

Incident Report for Priva

Resolved

We are pleased to confirm our engineers have fixed the technical issues (please see below for services affected).

Normal service has been resumed.

Posted Sep 23, 2024 - 17:40 CEST

Investigating

We are currently experiencing service issues/downtime on our cloud services. You may have noticed this issue yourself when you ran into an error message in my.priva.com.

The applications, such as Operator and Notification Center, are functioning normally, but they are not accessible via my.priva.com
As a workaround, you can use the direct URL to the applications:
https://installationandmaintenance.priva.com/devices
https://operator.priva.com/
https://notificationcenter.priva.com/

Our Technical Team is working hard to resolve this issue - and we're sorry for any inconvenience caused. We will restore regular service as soon as we can. Thanks for your patience.

While this problem lasts, you may not be able to use some services or may have reduced usage, see below on which of the services/products.

Posted Sep 23, 2024 - 16:45 CEST

This incident affected: My.Priva.Com.